Thank you for shopping with us at Daisies and Dinosaurs. We hope that you LOVE your purchases, so here is what happens next before your goodies arrive
Once your order has been received we aim to dispatch the item with 2 working days
Personalised items take 7 working days for printing
Ball pits & teepees take up 10 days to produce as they are custom orders
We use UK standard delivery (3-5 working days) – £4.95
Please note that Saturdays, Sundays and bank holidays are not classed as working days
If you need something urgent, then please get in contact with us and we will see what we can do
Should there be any delays we will contact you immediately
Orders will be sent to the address given when placing the on the website. We can not change the item or delivery address once its dispatched or take responsibility for lost or stolen items if parcels are left somewhere different from the address given.
If your parcel is lost, then please do contact us
Unfortunately we only ship to certain countries. These will be listed at checkout and prices calculated
Delivery to Europe is approximately 3-7 working days once dispatched
Delivery to the rest of the world is approximately 5-10 working days once dispatched
Please be aware that the above delivery times do not take into account possible delays caused by payment authorisation or any other external factors.
Prices are calculated at checkout, dependent on the size and weight of your order.
It is the customers responsibility to pay any applicable customs charges
We require a telephone number for all International orders and cannot ship without.
We are unable to redirect or amend orders once items have been dispatched.
Out Of Stock Items
If an item is sold out don’t panic. Please drop us an email at email@example.com and we will let you know when the item is back in stock.