Shipping and Delivery

UK Shipping

Thank you for shopping with us at Daisies and Dinosaurs. We hope that you LOVE your purchases, so here is what happens next before your goodies arrive

 

  • UK Mainland Standard Delivery via Yodal, UK Mail and Royal Mail – 3 working days – £4.95
  • UK Mainland Next Day Delivery via Yodal & UK Mail – next working day* – £8.95
  • UK Mainland shipping free on orders over £100

In stock items are dispatched the same day if ordered by 12pm. Orders after 12pm or weekend orders will be dispatched the next working day

Please note that Saturdays, Sundays and bank holidays are not classed as working days

Personalised items take 7 working days for printing – *please do not selected next day delivery

Ball pits take up 15 working days to produce as they are custom orders- *please do not selected next day delivery

Teepees are processed within working 4 days- *please do not selected next day delivery

Should there be any delays we will contact you immediately

Orders will be sent to the address given when placing the on the website. We can not change the item or delivery address once its dispatched or take responsibility for lost or stolen items if parcels are left somewhere different from the address given.

If your address details are entered incorrectly and shipped, please be aware that we will charge shipping again to resend it out to you

If your parcel has not arrived, then please do contact us within 28 days of the order. After this time, we are unable to track parcels and issue refunds.

International Shipping

Unfortunately we only ship to certain countries. These will be listed at checkout and prices calculated

Delivery to Europe is approximately 3-7 working days once dispatched

Delivery to the rest of the world  is approximately 5-10 working days once dispatched

Please be aware that the above delivery times do not take into account possible delays caused by payment authorisation or any other external factors.

Prices are calculated at checkout, dependent on the size and weight of your order.

It is the customers responsibility to pay any applicable customs charges

We require a telephone number for all International orders and cannot ship without.

We are unable to redirect or amend orders once items have been dispatched.

If your parcel is lost, then please do contact us within 28 days of the order. After this time, we are unable to track parcels and issue refunds.

Out Of Stock Items

If an item is sold out don’t panic. Please drop us an email at hello@daisiesanddinosaurs.co.uk and we will let you know when the item is back in stock.

PRE-ORDER ITEMS

Items purchased on our pre-order service will be given an approx dispatch date. This may be subject to change and we will notify you if this happens

If you order an item on our ‘Pre-Order’ service and purchase additional ‘in stock’ items, we will ship once all items are ready to leave

Contact Details

hello@daisiesanddinosaurs.co.uk